Sign in
If you do not have an account, click Create AccountCreate Account
Shipping Policy
Shipping Policy - Renmetall
At Renmetall, we strive to ensure your orders are delivered promptly and securely, so you can enjoy your dresses as soon as possible. This Shipping Policy outlines details about our carriers, delivery timelines, and shipping costs to keep you informed throughout the order journey.
1. Shipping Carriers
We partner with reputable and reliable carriers to handle order deliveries, ensuring your packages are tracked and protected. Our main shipping partners include:
- USPS (United States Postal Service): For standard domestic shipments within the USA, offering wide coverage and affordable rates.
- FedEx: For expedited domestic and international shipments, providing faster delivery and enhanced tracking services.
- DHL: For international orders to select countries, ensuring efficient cross-border delivery with end-to-end tracking.
The specific carrier assigned to your order may vary based on your shipping address, order size, and selected delivery speed.
2. Order Processing & Delivery Timelines
- Order Processing Time: After you place an order, we typically process it within 1-3 business days (excluding weekends and public holidays). Processing includes verifying payment, checking inventory, and preparing your item for shipment.
- Estimated Shipping Time: Once your order is processed and shipped, delivery time varies by region:
- Domestic (USA): Standard shipping takes 3-7 business days; expedited shipping (via FedEx) takes 1-3 business days.
- International: Delivery time ranges from 7-15 business days (varies by country and customs clearance efficiency). Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the recipient.
You will receive a shipping confirmation email with a tracking number once your order is dispatched. You can use this number to monitor your package’s status via the carrier’s official website.
3. Shipping Costs
Shipping fees are calculated based on two key factors: your order total and shipping destination, with the following guidelines:
- Domestic (USA):
- Orders with a total of $79 or more qualify for free standard shipping (via USPS).
- Orders with a total under$5.99; expedited shipping fees start at $12.99 (varies by location).
- International: Shipping fees are calculated at checkout based on your country/region and order weight. For example, orders to Canada start at$19.99.
Please note that shipping costs do not include customs duties, taxes, or other fees imposed by the destination country—these are the sole responsibility of the recipient and must be paid upon delivery.
If you have any questions about shipping, tracking, or delivery, please contact our customer support team via email ([email protected]) or phone (481-852-5623, Eastern Time, Monday-Friday: 9:00 AM - 5:00 PM). We reserve the right to update this Shipping Policy as needed, with changes posted on our website (https://www.renmetall.com/).
Comment