Sign in
If you do not have an account, click Create AccountCreate Account
Terms of service
Terms of Service - Renmetall
By accessing, browsing, or using Renmetall’s website (https://www.renmetall.com/) and purchasing our products, you (“User”) agree to be bound by these Terms of Service (“Terms”). Please read them carefully—if you do not agree to these Terms, you may not use our website or services.
1. Compliance with Terms
All Users must comply with these Terms and any additional guidelines, policies, or rules posted on our website (including our Privacy Policy, Refund Policy, and Shipping Policy). Renmetall reserves the right to suspend or terminate access to our website/services for Users who violate these Terms, at our sole discretion. This includes, but is not limited to:
- Providing false or misleading information when creating an account, placing orders, or contacting customer support.
- Attempting to manipulate, exploit, or disrupt the website’s functionality (e.g., hacking, using automated tools to scrape data, or interfering with payment processes).
- Harassing, abusing, or violating the rights of other Users, our team, or third parties.
2. Copyright & Intellectual Property
All content on Renmetall’s website—including but not limited to product images, descriptions, logos, brand names, text, graphics, and design elements—is the exclusive intellectual property of Renmetall or its licensed partners, protected by U.S. and international copyright laws.
- Users may not reproduce, distribute, modify, copy, sell, license, or otherwise use any of our intellectual property without prior written permission from Renmetall.
- Unauthorized use of our copyrighted content (e.g., stealing product photos to use on other platforms, copying product descriptions) will result in legal action and immediate termination of website access.
3. Legal Use of Website Services
Users must use Renmetall’s website and services for lawful purposes only, in compliance with all applicable federal, state, and local laws in the United States and the User’s country of residence. Prohibited uses include:
- Using the website to facilitate, promote, or engage in illegal activities (e.g., fraud, money laundering, or selling counterfeit goods).
- Placing orders with the intent to resell products in violation of Renmetall’s resale policies or without proper authorization.
- Misusing customer support services (e.g., filing false claims, spamming support channels with irrelevant requests).
Renmetall is not liable for any legal consequences resulting from a User’s unlawful use of our website or services.
4. Governing Law & Dispute Resolution
These Terms, and any disputes arising from or related to your use of Renmetall’s website/services, shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles.
- Any disputes, claims, or controversies between you and Renmetall shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to mediation or arbitration in New York, NY, USA, in accordance with the rules of the American Arbitration Association (AAA), before pursuing litigation.
- Renmetall shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website/services, except as required by applicable law.
5. Modifications to Terms
Renmetall reserves the right to update or modify these Terms at any time. When we do, we will post the revised Terms on our website . Your continued use of the website/services after the revised Terms are posted constitutes your acceptance of the changes. We recommend reviewing these Terms periodically to stay informed of updates.
6. Contact for Clarification
If you have questions or need clarification about these Terms of Service, please contact our customer support team via email ([email protected]) or phone (481-852-5623, Eastern Time, Monday-Friday: 9:00 AM - 5:00 PM).
Comment